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Reliability

Monitoring and database logs

Use metrics, logs, and alerts to catch failures before customers do.

7 minute read ยท Updated September 2026

Core signals

  • Connections and saturation.
  • CPU, memory, storage, and growth rate.
  • Query latency and slow-query volume.
  • Backup age and WAL continuity.
  • Replica lag and health where replicas are enabled.
  • Provisioning worker and control-plane availability.

Database logs

Use Database logs to filter operational events and PostgreSQL messages by database, severity, and time. Copy safe error details into a support ticket, but remove passwords, connection strings, customer data, and tokens.

Actionable alerts

  • Every alert should name the affected resource.
  • Include a runbook or next action.
  • Route severity to the correct channel.
  • Deduplicate repeated symptoms.
  • Close the loop with a resolution event and incident record.
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